Jumat, 25 Mei 2012

2K Games Looks Beyond Twitter, Facebook for the Customers Outreach

With my new post , The community and customer service teams at 2K Games are committed to reaching out to the company’s audience, even if it means facing unhappy customers head-on.When Reddit user Loyal2NES posted a thread Tuesday night, sarcastically titled “2K Games support team is top-notch,” it was to complain about an unhelpful experience he had.The thread title quickly became more genuine,

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